The hotel is located on the periphery of Harare's Central Business District amidst lush gardens. It is 2 km from the city centre with its shopping. Guests can enjoy a drink in the bar or pub, or dine in the café or restaurant. Facilities include the lobby with 24-hour reception, hotel safe, cloakroom, lift access, a newsstand, hairdressing salon, jewelers, wine shop, gift shop, casino, games room, conference facilities, TV lounge and a children's playground.