The hotel is located only minutes from the Volkswagen plant, from the bus station, Cuauhtémoc stadium, the Serdan Brothers stadium and the historical centre (25 minutes using public transport). Located on the Mexico-Veracruz road, the hotel is surrounded by all the necessary services, such as banks, restaurants and other services. Cholula is approximately a 30-minute drive from the hotel, and the African Safari and Tlaxcala are both roughly 45 minutes away by car. The family-friendly city hotel offers 100 rooms in total and guests are welcomed in the lobby, which offers a 24-hour reception and a 24-hour check-out service, as well as a hotel safe, cloakroom, currency exchange and lift access to the upper floors. There is a TV lounge, café, a bar and a restaurant and guests will appreciate the conference facilities and wireless Internet access. The meeting room available is equipped with desks, overhead projectors, a video player and a TV with a capacity of up to 50 people. Room service is available and guests arriving by car may leave their vehicles in the hotel car park or garage, which is 90% covered. All rooms come with a private bathroom with a shower and bathtub, and offer a king-size or double bed. The rooms also come equipped with a direct dial telephone, satellite TV, Internet access, a radio, safe and ironing set as standard. A continental breakfast is served each morning at the hotel. Lunch and dinner can be enjoyed à la carte or selected from various menu options.