Travelers arriving by bus or train will appreciate the ibis Hamburg Alster Centrum's location next to Hamburg's main train and bus stations. The hotel also offers excellent access to the U-Bahn (underground) and S-Bahn (city rail). Its 165 air-conditioned rooms feature Wi-Fi, and the reception is open 24/7, with drinks available around the clock. A meeting area is available for events, and guests can park in the hotel's indoor car park with CCTV.